Careers at Superior Diesel

At Superior Diesel, our commitment to excellence is ingrained in our Values, Purpose, Vision, and Mission. We believe that fostering a vibrant culture not only empowers our team members but also drives innovation to provide cutting-edge solutions for our customers.

Values

• Personal and Professional Growth
• Relational Connectedness
• Doing the Right Thing

Purpose

Develop People to Develop the Business

We recognize that the foundation of a successful business lies in the continuous development of our people. As we invest in our team, we propel the growth and success of our business.

Vision

Create Value to Create Opportunity

Through our commitment to people, relationships, solutions, and products, we aim to create lasting value that opens doors to new opportunities for our team, customers, and the industries we serve.

Mission

We offer our people limitless opportunity for excellence by providing our customers state of the art, competitive, and world-class power solutions.  However, it isn’t good enough just to know our products and our company.  If we are going to be successful applying power solutions into a customer’s equipment, we need to make a customer’s business our business and show them we are the best partner in the industry.  Customers need a power solution provider that knows their applications, knows their customers, knows their business, and knows we will provide the highest level of support when they need it.  We make the customers’ business our business.

Open Positions:

Parts Sales Representative

We are currently seeking a sales and Parts Sales Representative to join our parts sales team in Seville, OH. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Key Responsibilities Include:

· Provide troubleshooting assistance for customer orders, account statuses and relevant problems.

· Review pending orders and specific customers’ requests to ensure excellent customer service and customer  experience.

· Fielding customer diesel engine and power unit parts inquiries via telephone, email, and website.

· Identifying and recommending the appropriate replacement items needed.

· Providing price and lead time for part inquiries to customers.

· Processing customer orders and returns.

· Working with the Purchasing Department to procure parts.

· Invoicing and inventory management via the company ERP system.

· Fielding status inquiries on existing orders.

Qualifications:

· Customer service and communication skills

· Hands on experience with ERP systems

· Proficiency with MS Office Suite, particularly MS Excel and Outlook

· The ability to multitask in a fast-paced environment.

· Familiarity with power systems parts / mechanical aptitude

· Attention to detail and organization.

· A bachelor’s or associate degree in business or related field is a plus.

Location: This position will be based in Seville, OH. Superior Diesel will consider a hybrid (office / remote) work environment arrangement for the right candidate and after adequate training and orientation.

Ready to apply? Apply online »

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